We want to help you get the most out of your insurance. We’ll walk you thru the necessary steps to support you upon seeking reimbursement.
1) Locate your claim form that matches your insurance carrier. The claim form should be fairly self-explanatory to fill out. We have uploaded the August 2018 forms that were available below.
a) Forms (California Only)
2018 Anthem Blue Cross Claim Form
2018 Blue Shield Form (Oct 2018: Logged in, click on Claims, then look for “Submit a Claim”)
The insurers can change the forms at any time – let us know if you find a new one!
2) Have the following available:
a) Your Insurance card
b) Superbill from Naturopathic Wellness Center (It’s the receipt that was sent to your email on the day of your appointment). The ICD 10 code and “Activity” codes (99205, etc) are the relevant ones that insurance are most interested in.
3) FULLY complete the claim form for your insurance provider.
For more detailed tips on how to file a claim, CLICK HERE.
Common Q & A
Q: How long will it take to see if I received a reimbursement?
A: It depends on your insurance. Expect anywhere from 3-6 months before you receive status information.
Q: Will I receive a check from my insurance company?
A: Dependent upon your insurance company, you’ll receive a reimbursement check directly
OR
Your insurance company will send Naturopathic Wellness Center, in which case, we’ll forward on the payment to you via USPS.
Q: How can I check on the status of my claim?
A: You can call your insurance company to check on the status or login to your insurance portal to check on the status.
Q: Can I submit a claim with my insurance company even though I saw the Naturopathic doctor 6-months ago?
A: Often, yes! Most insurance companies allow you to file a claim with a date of service as far back as one year.